Open Access Morning GP Surgery Cancelled
In accordance with NHS Tayside advice regarding coronavirus, there will be no open access surgery for the foreseeable future.
There will only be a booked appointment service arranged by firstly speaking to the GP. You will be asked if you have any flu like symptoms and to give a brief description of why you want to see the Doctor and your telephone number confirmed.
This is to ensure that anyone with symptoms of coronavirus does not come in to surgery and potentially spread the virus to other patients and staff.
Also we may be able to advise you of another service which may suit your needs better than a visit to the GP.
As has been for some time now, the GP will not normally call a Patient back regarding a prescription request, an insurance certificate or to discuss test results.
Prescriptions should be ordered in the usual manner i.e. at the reception desk or via our practice website.
Insurance certificates, letters from the Doctor etc. should be requested at reception, they will then pass any such requests on to the GP. Insurance certificates will usually be ready in 48 working hours.
You will not routinely receive a call from the GP regarding results. If you receive a letter from the GP asking you to telephone the Doctor to discuss results, you will be given the next available routine results slot. If however, you wish to discuss the result with the GP e.g. you are still having symptoms or are concerned, your number will be taken and you will get a call from the GP, but this will not necessarily be on the same day you called.
Nurse Appointments will run as an emergency service meantime.
Please cancel or postpone any non urgent routine appointment you may have previously booked. Please do not attend if you are experiencing any flu like symptoms.
We thank you for your patience during these testing times and welcome any comments in the boxes provided at reception on both our sites.