It is most important that you contact us as soon as you realise you cannot attend a booked appointment. This allows us to be able to offer your appointment time to another patient.
Open Access Morning GP Surgery Cancelled
In accordance with NHS Tayside advice regarding coronavirus, there will be no open access surgery for the foreseeable future.
There will only be a booked appointment service arranged by firstly speaking to the GP. You will be asked if you have any flu like symptoms and to give a brief description of why you want to see the Doctor and your telephone number confirmed.
This is to ensure that anyone with symptoms of coronavirus does not come in to surgery and potentially spread the virus to other patients and staff.
Also we may be able to advise you of another service which may suit your needs better than a visit to the GP.
Please remember that if you wish other members of your family to be seen you must book separate appointments.
It may be possible to have a video consultation with the GP or Nurse. This must be pre arranged however. Please call the surgery as normal and if this it is decided your call is suitable for a video consultation, please click open the Near Me Video Consultations tab at the top of this page and follow the instructions.
Appointments outside normal practice hours
NOTE THIS SERVICE IS SUSPENDED DURING THE CORONAVIRUS OUTBREAK
If, for any reason, it is easier for you to attend the surgery outwith normal practice hours, we have an extended hours surgery which runs every morning from 7.30am up to 8.30am.
These appointments can be pre booked via reception.
Patients based at Wallacetown Health Centre and Douglas Medical Centre are welcome to book these appointments.
Emergencies have priority at all times. The duty doctor for the day will be able to help you.
It is now not always possible to speak to a GP on the phone especially regarding routine matters.
If you receive a letter to call in regarding a test result, you will be added to the next available routine results call back slot on the GPs screen. This may not be for a call back the same day.
Please note that if you have had a procedure or treatment done outwith the NHS and follow up treatment is required in relation to this, then it must be done by the private provider and not your GP.
NOTE SOME NURSING SERVICES MAY BE SUSPENDED DURING THE CORONAVIRUS OUTBREAK
The practice Nursing Staff offer a full range of nursing services to our patients. Appointments can be made through the Receptionist for dressings, removal of sutures, foreign travel advice, immunisations, etc.
Our Nurses have a particular interest in chronic disease management (asthma, diabetes, heart, blood pressure) and well person preventative care and would be happy to discuss this with you.
Appointments for the Practice Nurse are available daily between 08.30 - 12.15 and 14.00 -17.15. When making an appointment with the Practice Nurse, you may be asked to give an indication as to why you are attending in order for you to be appointed with the most appropriate Nurse.
Wallacetown Health Centre
If you are requested to supply us with a blood sample, and you are a Wallacetown patient, the Practice Nurse runs a clinic every Monday to Friday between 9-10am.You are not required to make an appointment for this service.
NOTE THE DROP IN NURSE CLINIC IS CANCELLED DURING THE CORONAVIRUS OUTBREAK. PLEASE CALL TO MAKE AN APPOINTMENT.
Douglas Medical Centre
If you are a Douglas patient and are asked to supply us with a blood sample, please call the reception desk and you will be given a time to attend.
If you are required to hand in a sample for testing at the laboratories in Ninewells, then these must be handed in to the practice before 12.00 at the latest as they are picked only once a day at this time and samples can spoil if left to sit overnight.
SERVICE SUSPENDED MEANTIME
Please see clinics and services for travel advice page.
If you require to have any follow up blood tests or removal of stitches etc. following a procedure that has been carried out privately (not under NHS care), then this must be carried out by the organisation where the procedure was performed.