Noticeboard

If you have COVID symptoms and require a test, you will find details of how to do so on the Inform website, or you can book by calling 0800 028 2816

PLEASE NOTE FROM 6TH APRIL 2020 DOUGLAS MEDICAL CENTRE WILL BE CLOSED FOR THE FORESEEABLE FUTURE. ALL DOUGLAS MEDICAL CENTRE PATIENTS WILL BE DIRECTED TO WALLACETOWN HEALTH CENTRE.

Open Access Morning GP Surgery Cancelled

In accordance with NHS Tayside advice regarding coronavirus, there will be no open access surgery for the foreseeable future.

There will only be booked appointments in both surgeries and you will be asked when booking an appointment the reason for your appointment request.

This is to ensure that anyone with symptoms of coronavirus does not come in to surgery and potentially spread the virus to other patients and staff.

Also we may be able to advise you of another service which may suit your needs better than a visit to the GP.

It may be possible to have a video consultation with the GP or Nurse. This must be pre arranged however. Please call the surgery as normal and if this it is decided your call is suitable for a video consultation, please click open the Near Me Video Consultations tab and follow the instructions.

Annual Review Appointments

Your annual chronic disease review may postponed due to the coronavirus outbreak. If you have any acute issues in the meantime, please contact your surgery to arrange an appointment.

We are now only sending ONE invite for chronic disease annual reviews . If you do not attend this invite, you will not be recalled for a further year.

Patients who fail to attend 

Due to the dramatic increase in non attended GP and Nurse appointments, Family Medical Group have now implemented the following policy;

If you fail to attend 3 appointments within a 6 month period, you will be removed from our practice list.

Following the first and second non attended appointment, we will send you a letter.

Should a third non attendance occur during the 6 month period, you will then receive a letter advising you that you have been removed from our list. This letter will include details of how to register with another GP practice.

You will have 8 days from the date of the third letter before you are removed.

It is very unfortunate that we have had to implement these measures, but in todays climate where the demand for appointments is ever increasing, patients who book then fail to attend appointments are delaying the opportunity for others to see a health professional.

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Scottish Bowel Screening Service

This is a very important service as bowel cancer is the third most common cancer in Scotland.

The service is open to any man or woman aged between 50-74years.

You should automatically be sent a testing kit every 2 years around the time of your birthday. If this does not happen please call 0800 0121 833 to request a kit.

Full details of the Service can be found by clicking the link below.

www.bowelscreening.scot.nhs.uk/

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Opening Times

To see our opening times and what to do when we are closed please click the link below.

" Opening Hours"

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Personal Details

Please ensure that you keep your personal details up to date with us including any changes of address or mobile phone number to ensure we can contact you when required.

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Patient Assessment & Liaison Mental Health Service (PALMS)

Patient Assessment and Liaison Mental Health Service (PALMS)

Are you worried about your mental health? Feeling overwhelmed or low and needing to talk to someone about seeking relevant support?

You can self refer to PALMS for consultation.

PALMS is a new service run by Dundee Health and Social Care Partnership within NHS Tayside now available in your GP practice.

Who is this service for?

Anyone aged between 16-64 years who is experiencing mental health difficulties.

You need to be out of school education if you are between 16-18 years of age.

You are not currently seen by a mental health professional (e.g. psychologist, mental health nurse, CPN or psychiatrist).

You might be struggling with low mood, anxiety, self-esteem, distressing life events or other difficulties that you would like help with.

How can I make an appointment?

Speak to the Reception Staff at your GP Practice who can help you decide if PALMS is the right service for you.

The Reception Staff will ask you a number of questions to determine if seeing a mental health specialist is right for you.

You do not need to see your GP to make an appointment.

The mental health specialist will aim to see you as soon as possible following request to make an appointment.


What happens during the appointment

You will meet the mental health specialist in one of our consulting rooms.

Your appointment will last up to 30 minutes.

You will be asked questions in relation to your difficulties.

What will be the outcome of the appointment?

The mental health specialist can assess your difficulties and needs, and give advice around mental health coping strategies.

They can refer for further treatment to specialist services.

The can refer to support services.

They can provide you with self-help resources.

To find out if PALMS is the right service for you please speak to the Reception Staff.

Need to talk to someone prior to your appointment? You can contact these services for additional support:

Samaritans - https://www.samaritans.org/ or telephone: 116 123. Open 24/7.

Breathing Space - https://breathingspace.scot/ or telephone: 0800 838 587. Open Monday - Thursday between 18:00 - 02:00 hours and Friday 18:00 until Monday 06:00.

MENTAL HEALTH CRISIS

If you or a loved one is experiencing a mental health crisis, please contact your GP to secure an emergency appointment. If you require help Out-of-Hours, please call NHS24 on 111.

     

 
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