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Noticeboard

 

Patient Update

Our new system has now been running for nearly five months and we are very grateful for the support awe have had from patients and staff in coping with the changes.

Dr Dunthorne left us in the middle of September and we have not been successful in finding a replacement for him.

We were delighted to have Dr Sloss return to us at the beginning of October after the birth of her baby boy.

Dr Masoud Behravesh has joined us for three days a week and will be with us for up to two years. He is not a replacement for Dr Dunthorne, but is a big help in sharing the workload.

GP cover is likely to remain unpredictable however for the foreseeable future, and we feel the best way forward is to continue wit our current system over the next few months at least. This is to try and make it easier to see a GP on any given day and to cope with the expected high demand this winter.

We appreciate your patience during this challenging time.

Patients who fail to attend 

Due to the dramatic increase in non attended GP and Nurse appointments, Family Medical Group have now implemented the following policy;

If you fail to attend 3 appointments within a 6 month period, you will be removed from our practice list.

Following the first and second non attended appointment, we will send you a letter.

Should a third non attendance occur during the 6 month period, you will then receive a letter advising you that you have been removed from our list. This letter will include details of how to register with another GP practice.

You will have 8 days from the date of the third letter before you are removed.

It is very unfortunate that we have had to implement these measures, but in todays climate where the demand for appointments is ever increasing, patients who book then fail to attend appointments are delaying the opportunity for others to see a health professional.

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Scottish Bowel Screening Service

This is a very important service as bowel cancer is the third most common cancer in Scotland.

The service is open to any man or woman aged between 50-74years.

You should automatically be sent a testing kit every 2 years around the time of your birthday. If this does not happen please call 0800 0121 833 to request a kit.

Full details of the Service can be found by clicking the link below.

www.bowelscreening.scot.nhs.uk/

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Opening Times

To see our opening times and what to do when we are closed please click the link below.

" Opening Hours"

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Personal Details

Please ensure that you keep your personal details up to date with us including any changes of address or mobile phone number to ensure we can contact you when required.

Pharmacists

Mrs Diane Robertson

The Practice Pharmacist is available to assist the GP's with medication protocols and reviews, and is also qualified to assess asthma patient's medications and inhaler techniques..

 

Community Nurses

Gill Heron, Christine Menzies, Arlene McVeigh, Roisin O'Hara and Jenny Bell.

The District Nursing Staff provide care for patients who are unable to leave their homes.

Emergency numbers: before 16:30 - 01382 740190, after 16:30 - 01382 740190

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

The Health Visiting Team are based in "The Crescent", Whitfield Local Care Centre, but hold clinics at Wallacetown Health Centre and Douglas Medical Centre.

To contact the team please call 01382 432324, if when you call you hear the answering machine message, leave your name and contact number and they will call you back.

 
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