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Patient Update


GP cover is likely to remain unpredictable for the foreseeable future due to the Practice still being short of a full time partner.

We feel the best way forward is to continue with our current system of open access at the Wallacetown site every morning from 8am to 9.45am over the next few months at least.

This is to try and make it easier to see a GP on any given day and to cope with the high demand.

We appreciate your patience during this challenging time.

Patients who fail to attend 

Due to the dramatic increase in non attended GP and Nurse appointments, Family Medical Group have now implemented the following policy;

If you fail to attend 3 appointments within a 6 month period, you will be removed from our practice list.

Following the first and second non attended appointment, we will send you a letter.

Should a third non attendance occur during the 6 month period, you will then receive a letter advising you that you have been removed from our list. This letter will include details of how to register with another GP practice.

You will have 8 days from the date of the third letter before you are removed.

It is very unfortunate that we have had to implement these measures, but in todays climate where the demand for appointments is ever increasing, patients who book then fail to attend appointments are delaying the opportunity for others to see a health professional.


Scottish Bowel Screening Service

This is a very important service as bowel cancer is the third most common cancer in Scotland.

The service is open to any man or woman aged between 50-74years.

You should automatically be sent a testing kit every 2 years around the time of your birthday. If this does not happen please call 0800 0121 833 to request a kit.

Full details of the Service can be found by clicking the link below.


Opening Times

To see our opening times and what to do when we are closed please click the link below.

" Opening Hours"


Personal Details

Please ensure that you keep your personal details up to date with us including any changes of address or mobile phone number to ensure we can contact you when required.



Family Medical Group Policy Regarding Drugs of potential misuse

   Family Medical Group works in conjunction with Tayside Drug and Alcohol Services and will assist any patients in managing their problems with the aim of reducing their substance dependency. However, the Doctors in this practice do not prescribe reduction medication such as methadone.

   If a patient wishes to register with this practice and is taking medication which is recognised as being potentially addictive which is not being taken for a specific medical condition, then the doctors at Family Medical Group retain the right not to prescribe this without being intimidated in any way.

   Examples of these medications are:

  • Dihydrocodeine
  • Diazepam
  • Temazepam
  • Nitrazepam
  • Lorazepam
  • Gabapentin
  • Zopiclone/Zolpidem
  • Pregabalin

the above list is not exhaustive

   If up to date proof of previous supply of these medications form another practice, then this medication may be continued. The quantity, dose and frequency will be at the discretion of the Doctors in this practice.

   Under no circumstances will these prescriptions be re-issued if lost, stolen or mislaid.

   The practice has a zero tolerance policy regarding intimidation or aggressive or threatening behaviour towards any of our staff.

   Any patient with a drug or substance misuse problem wishing to register does so on the full understanding that they will be removed from the list if they do not comply with the above.



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