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Patient Update


GP cover is likely to remain unpredictable for the foreseeable future due to the Practice still being short of a full time partner.

We feel the best way forward is to continue with our current system of open access at the Wallacetown site every morning from 8am to 9.45am over the next few months at least.

This is to try and make it easier to see a GP on any given day and to cope with the high demand.

We appreciate your patience during this challenging time.

Patients who fail to attend 

Due to the dramatic increase in non attended GP and Nurse appointments, Family Medical Group have now implemented the following policy;

If you fail to attend 3 appointments within a 6 month period, you will be removed from our practice list.

Following the first and second non attended appointment, we will send you a letter.

Should a third non attendance occur during the 6 month period, you will then receive a letter advising you that you have been removed from our list. This letter will include details of how to register with another GP practice.

You will have 8 days from the date of the third letter before you are removed.

It is very unfortunate that we have had to implement these measures, but in todays climate where the demand for appointments is ever increasing, patients who book then fail to attend appointments are delaying the opportunity for others to see a health professional.


Scottish Bowel Screening Service

This is a very important service as bowel cancer is the third most common cancer in Scotland.

The service is open to any man or woman aged between 50-74years.

You should automatically be sent a testing kit every 2 years around the time of your birthday. If this does not happen please call 0800 0121 833 to request a kit.

Full details of the Service can be found by clicking the link below.


Opening Times

To see our opening times and what to do when we are closed please click the link below.

" Opening Hours"


Personal Details

Please ensure that you keep your personal details up to date with us including any changes of address or mobile phone number to ensure we can contact you when required.



Non-NHS Serviceshealth_clipboard

Some services provided fall outside the scope of the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

Private work is not mandatory and undertaken at the discretion of the GP

Our reception staff will be happy to advise if you require an appointment with the GP or Practice Nurse and any applicable charges.

A list of charges is shown below -

Fees for Services NOT Covered by the National Health Service 



Approx Fee

Simple Certificate/Letter of fact



Holiday – information faxed overseas and invoiced to patient



Holiday Cancellation/ Insurance Claim


Fitness to Fly



HGV/PSV medical examination and certificate for licence



Medical requiring home visit for housebound patient


Certificate of fitness to drive – elderly drivers



Pre-employment medical examination – standard



Mental Incapacity Certificate –  without examination

                                          -   with examination



Photocopying – personal

- legal or via organisation


10p per page Max:   £10

35p per page + postage

Max: £50

Court exemption on medical grounds – personal (not jury duty)

- solicitor


From £80

Supportive letter (Council, Citizens Advice, etc.) – simple (few lines)

-          more comprehensive



Suitability for child care (record search)



Solicitor Reports


From £80 (£120 for 2 pages etc)

OHSAS Reports for Employers + All employers


From £80 (£120 for 2 pages etc)

Reports requested by insurance companies – full report

                                                                     - simple report

        - supplementary report




Firearms Licence

From £30– see procedure

Welfare Guardianship

£65 no medical/£120 with medical

Community Service Reports (private sick lines) – patient

                                                                              - Criminal Justice




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