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Noticeboard

Changes to Appointments from 3rd July 2017

We are aware that a significant number of you are becoming frustrated by the lack of appointments available at both Wallacetown and Douglas.

Unfortunately appointment availability is about to reduce further as the GP Locum arranged to cover Dr Sloss's maternity leave is leaving in July to take up a permanent post elsewhere. Dr Dunthorne will also be leaving us in early autumn and we have had no applicants to take up his position.

In an effort to try and make access to a GP appointment easier for you, and to cope with demand, we have taken the difficult decision not to offer routine appointments at Douglas Medical Centre or at Wallacetown Health Centre in the morning.

From the 3rd of July we will be running an Open Access surgery every morning at Wallacetown Health Centre. If you wish to see a GP them you can drop in to Wallacetown Health Centre between 8am and 9.45am Monday - Friday and you will be seen.

The surgery will operate on a first come, first seen basis.  You do not have to phone in to access this surgery. If we feel you require blood tests, these can be done at the same visit.

Douglas Medical Centre will continue to be open from 8am-6pm. You can still hand in prescription requests into Douglas and the prescription will be ready after 48 hours as usual.

Nurse Appointments will continue to run as normal.

There will unfortunately be reduced GP telephone availability during the coming months.

We appreciate your patience during this challenging time.

    

Patients Who Fail To Attend

Due to the dramatic increase in non attended GP and Nurse appointments, Family Medical Group have now implemented the following policy;

If you fail to attend 3 appointments within a 6 month period, you will be removed from our practice list.

Following the first and second non attended appointment, we will send you a letter.

Should a third non attendance occur during the 6 month period, you will then receive a letter advising you that you have been removed from our list. This letter will include details of how to register with another GP practice.

You will have 8 days from the date of the third letter before you are removed.

It is very unfortunate that we have had to implement these measures, but in todays climate where the demand for appointments is ever increasing, patients who book then fail to attend appointments are delaying the opportunity for others to see a health professional.

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       Scottish Bowel Screening Service

This is a very important service as bowel cancer is the third most common cancer in Scotland.

The service is open to any man or woman aged between 50-74years.

You should automatically be sent a testing kit every 2 years around the time of your birthday. If this does not happen please call 0800 0121 833 to request a kit.

Full details of the Service can be found by clicking the link below.

www.bowelscreening.scot.nhs.uk/

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Opening Times

To see our opening times and what to do when we are closed please click the link below.

" Opening Hours"

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Personal Details

Please ensure that you keep your personal details up to date with us including any changes of address or mobile phone number to ensure we can contact you when required.

Travel Vaccinationsglobal air travel

We are priviledged to have Practice Nurses who specialise in travel immunisation and advice. It is advisable to contact the surgery at least 6 weeks before your trip if you think you require any vaccinations relating to foreign travel.

Please use the link below to print off our travel questionnaire.

 Travel Questionnaire

Once you have completed the form, please bring it with you to our reception and we will then arrange an appointment with the Practice Nurse for you at a mutually convenient time.

Please be aware that in general, any vaccinations would need to be given at least 2 weeks before you travel in order for them to be effective during your trip.

The Practice Nurse will assess the information you have given and decide which vaccinations you require and any travel advice you may need.

If you do not need any vaccinations, the Nurse will telephone you to let you know, and will cancel your appointment.

If it transpires you require an anti malarial medication, unfortunately these are not allowed to be prescribed on the NHS. Some anti malarial medications are available to buy over the counter at the Pharmacy, others have to be presribed on a private prescription, which will incur a charge.

There may be times we are unable to offer travel advice at the surgery. The reasons for this can be, for example, the vaccination you require cannot be given in the surgery e.g. yellow fever, the Nursing team may be short staffed or be exceptionally busy. Whilst we understand your travel vaccinations may be a priority to you, unfortunately there may be more urgent treatments that would take precedence.

If we are unable to help you with your travel vaccinations there are a number of private clinics that offer this service. Here are a few examples;

Superdrug Travel Clinic     Tel 01382 224553 or

                                                     08450 260830

Total Travel Health             Tel 07967 622186 or

                                                 Email enquiries@totaltravelhealth.co.uk

MASTA Arbroath                 Tel 03301 004099

 

There is further information about countries and vaccinations required on the links below

 

Europe Europe & Russia North America North America
Central America Central America South America South America
Caribbean Caribbean Africa Africa
Middle East Middle East Central Asia Central Asia
East Asia East Asia Australasia Australasia and Pacific

 

 


Travelling in Europe

If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)

 

 
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